The Donor Relations and Program Associate supports the Sigma Alpha Mu Foundation's fundraising, programming, and operations. This part-time, non-exempt role is 15-18 hours a week based out of the Sigma Alpha Mu headquarters in Indianapolis, IN.

Responsibilities:

1.Processing check donations received, including entry into Salesforce CRM (batch reports) and creating and mailing thank you letters.
2.Weekly and monthly credit card gift entry and reconciliation, as well as daily credit card processing for all credit card gifts. When necessary, contact donors for updated credit card information.
3.Support Director of Scholarship & Grants with administration of scholarship, grant, and Guller Young Scholar programs.
4.Coordination of donor stewardship/recognition efforts.
5.Updates of Donor List, Honor/Memorial gifts, Young Scholars to the SAM FDN webpage.
6.Filing of documents for scholarship files, state registration, audits, etc.
7.Scanning and sending correspondence to Foundation Board of Directors committees and officers.
8.Assist with annual appeal campaign materials (annual appeal mailings, pledge reminders) and scholarship communications.
9.Processing returned mail and researching lost donors and support database updates.
10.Assisting Foundation CEO with board communication and maintaining organization’s governing documents.
11.Other duties as assigned.

Skills & Qualifications:
•Strong organizational skills.
•Microsoft Office (Word/Excel/Teams).
•Experience working in Salesforce or other CRM.
•Communications (Phone/Email).
•High School Diploma or equivalent.
•Three years of work experience, with non-profit experience preferred.
Working Conditions:
•Office environment.
•Heavy exposure to PC, phones, and office equipment.
•Weekly, quarterly, and annual goals.

Immediate Supervisor: Senior Director of Development

Compensation: $20.00 hour